If you're specifying wall coverings for an office renovation, a retail space, or a hospitality project—and you're not an interior designer—this checklist is for you. I manage purchasing for a 200-person company, and I've ordered wall coverings for three different facility upgrades in the past two years. I made mistakes, I learned from them, and now I have a system.
Here are the 7 steps I follow. Each one has a check point so you can tell if you're doing it right.
Before you even look at patterns or finishes, figure out what you're covering. Different wall types require different adhesives and substrates.
Pro tip I learned the hard way: I assumed a wall was 'standard drywall' because it was in a new build. Turned out it had a thin layer of plaster skim coating that hadn't been primed correctly. The wallpaper lifted after 3 months. (Should mention: we eventually used a primer-sealer specifically for that substrate.)
A vinyl kitchen wall covering that works in a home kitchen might not hold up in a commercial kitchen with steam, grease, and heat. Don't assume 'vinyl' is always commercial-grade.
I once specified a beautiful white textured vinyl for a staff kitchen. It lasted about 8 months. The moisture from the dishwasher and coffee station just destroyed it. The manufacturer's spec sheet said 'not recommended for areas with high humidity.' I hadn't checked.
Online swatches are fine for initial filtering, but never—and I mean never—make a final decision without a physical sample.
Honestly, I'm not sure why online swatches are so inconsistent. My best guess is the camera's white balance and screen color calibration. But I've seen a 'warm ivory' arrive as 'slightly gray.'
This is where most people get lazy. The backing type determines installation ease, durability, and removal headaches.
Our break room had paper-backed wallpaper from a previous renovation. When we tried to remove it, we pulled chunks of drywall off. The restoration cost $1,200 more than the original wallpaper installation.
This is the step I consistently underestimate. Patterns need matching, cuts around doors and windows create waste, and alignment issues mean you'll lose a certain percentage.
Take this with a grain of salt: I've heard some installers recommend even 30% for complex patterns. I haven't tested that myself, but I trust that advice from an experienced installer.
This is where the 'expertise has boundaries' idea kicks in. A vendor who's great at selling wallpaper might not be the best at installing it. And a product that looks amazing might be a nightmare to maintain.
I've seen this play out both ways: one supplier recommended a specific installer who had done their product before. The result was flawless. Another time we hired a general painter, and the seams showed within months.
This is the one that's not negotiable. Commercial spaces have strict fire codes, and using the wrong product can void your insurance or get your project flagged.
I can only speak to what I've dealt with in our state. If you're operating under different building codes (like New York City's stricter standards), the requirements may be different.
One more thing: if a vendor says 'this product works for everything'—they're not being honest. A good supplier will tell you what their product can and can't do. I've had vendors say 'this isn't our strength—here's who does it better,' and that earned my trust for everything else.
Emilia Novak is a flooring and architectural-surfaces analyst covering ceramic and porcelain tile, natural stone, resilient flooring, underlayments, countertops, adhesives, grout, and installation accessories. She uses ASTM C373 and ASTM C648 test evidence while comparing water absorption, breaking strength, slab flatness, substrate moisture, joint width, slip resistance, and installed tolerances. Her specification guides help architects, contractors, and buyers match surface systems to traffic, wet-area exposure, maintenance demands, and substrate conditions.
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